At Shift Esperanza, your privacy is our priority. We are committed to protecting the personal information you provide to us through this website. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website, including when you submit your information through our lead forms.

1. Information We Collect

When you submit your details via our contact forms or sign up for our services, we may collect personal information, including but not limited to:

• Your name

• Email address

• Phone number

• Mailing address

• Any additional information you choose to provide

2. How We Use Your Information

We use the information collected to:

• Respond to your inquiries and provide customer support

• Process requests for information regarding our products and services

• Communicate with you about updates, promotions, and offers related to our services

• Send you text messages and emails for marketing purposes, but only if you have opted-in to receive such communications

3. Do We Share Your Information?

We do not sell, trade, or share your personal information, including phone numbers, with any third parties for their promotional purposes. Your data is shared only in the following circumstances:

• With service providers and third-party vendors who assist in the operation of our business (e.g., CRM platforms like Follow Up Boss)

• When required by law or to protect our legal rights

4. Opting In and Out of Communications

By submitting your information through our website, you consent to receive communications from us, including marketing messages via text and email. You can opt-out at any time by replying "STOP" to unsubscribe from text messages or clicking the "unsubscribe" link at the bottom of our emails.

5. How We Protect Your Data

We use industry-standard security measures to protect the data you provide from unauthorized access or disclosure. However, no data transmission over the internet is 100% secure, so while we strive to protect your personal information, we cannot guarantee its absolute security.

6. Links to Other Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to our website. Once you leave our site or are redirected to a third-party website, we are not responsible for the privacy practices of other sites.

7. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections or updates to your data

• Request the deletion of your data, where applicable

8. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: belong@shiftliving.com

• Phone: (+506) 2101-8427

• Address: Office #33 (Second Floor), Oficentro Café de Paris, Playa Guiones, Nosara, Costa Rica